The AutoSupport feature and the manual Support Data Collection feature provide ways to collect data in a customer support bundle for remote troubleshooting and problem analysis by technical support.

You can display detailed data about unreadable sectors detected on the drives in your storage array.

A health image is a raw data dump of the controller’s processor memory that technical support can use to diagnose a problem with a controller.

iSCSI sessions can occur with hosts or remote storage arrays in an asynchronous mirror relationship. The following tables list the System Manager functions that you can use to configure and manage these iSCSI sessions.

The AutoSupport feature is made up of three individual features that you enable separately.

The AutoSupport feature contains three standard dispatch types: event dispatches, scheduled dispatches, and on-demand and remote diagnostics dispatches.

The AutoSupport feature supports the protocols HTTPS, HTTP, and SMTP for delivering AutoSupport dispatches to technical support.