You enable the AutoSupport feature and the individual AutoSupport features during initial setup or you can enable them later.

Enable the AutoSupport maintenance window to suppress automatic ticket creation on error events. Under normal operation mode, the storage array uses AutoSupport to open a case with Support if there is an issue.

Disable the AutoSupport maintenance window to allow automatic ticket creation on error events. When AutoSupport maintenance window is disabled, the storage array will use AutoSupport to open a case with Support if there is an issue.

The AutoSupport feature supports the HTTPS, HTTP, and SMTP protocols for delivering dispatches to technical support.

System Manager automatically creates a default schedule for AutoSupport dispatches. If you prefer, you can specify your own schedule.

The AutoSupport page shows you whether the AutoSupport feature and the individual AutoSupport features are currently enabled.

The AutoSupport log provides information about status, dispatch history, and errors encountered during the delivery of AutoSupport dispatches.