We are dedicated to enabling our customers and partners with an award-winning user experience on the Support Site.
We are excited announce that we were awarded the SILVER STEVIE® AWARD in 2019 Stevie Awards for Sales & Customer Service, and in 2018, we won The Association of Support Professionals Top Ten Best Web Suppport Site.
The Stevie Awards® for Customer Service
More than 2,700 nominations from organizations in 45 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees. Entries were considered in 93 categories for customer service and contact center achievements.
The Association of Support Professionals Top Ten Best Web Support Awards
Each year companies compete in three categories by company size. Large companies are over $1 billion in total annual corporate revenues; medium sized companies are over $100 million and under $1 billion; and small companies are under $100 million. So, companies compete against peer sized competitors. Each entry is judged by at least 5 independent judges in 25 different categories.