About the NetApp Support Site

We are dedicated to enabling our customers and partners with an award-winning user experience on the Support Site.

We are excited announce that we were awarded the The Association of Support Professionals Top Ten Best Web Suppport Site in both 2019 and 2018 and won the SILVER STEVIE® AWARD in 2019 and two BRONZE STEVIE® AWARDS in 2020 Stevie Awards for Sales & Customer Service.

Association of Support Professionals 2019 and 2018


The Association of Support Professionals Top Ten Best Web Support Awards

Each year companies compete in three categories by company size. Large companies are over $1 billion in total annual corporate revenues; medium sized companies are over $100 million and under $1 billion; and small companies are under $100 million. So, companies compete against peer sized competitors. Each entry is judged by at least 5 independent judges in 25 different categories.

ASP 2019 Press Release →

ASP 2018 Press Release →

Stevie Awards


The Stevie Awards® for Customer Service

More than 2,700 nominations from organizations in 45 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees. Entries were considered in 93 categories for customer service and contact center achievements.

2020 Stevie Award Press Release →

2019 Stevie Award Press Release →